We are seeking a Customer Success Associate to join our team and help us achieve our ambitious goals for our business.
As a Customer Success Associate, you will be a critical part of English Ninjas team, responsible for supporting day-to-day activities of English Ninjas users by participating in live chat conversations. The Associate position represents a growth opportunity within English Ninjas organization, with exposure to both sales and marketing activities.
Job Types: Part-Time / Intern
Work Hours: Flexible
- İstanbul (Required)
- You can work from home or our office in Maltepe, Istanbul.
An Ideal Candidate will have an interest in online education, language learning. You must also be comfortable working in a fast-paced, dynamic environment on a range of different tasks associated with making our customers successful.
- have outstanding written communication skills in English and Turkish
- have empathy
- can find proactive solutions
- are a good listener and a persuasive person
- are a great team member and good at fitting in
- are self-disciplined and a passionate professional
- are effective and accountable to use your time
- Experience in customer success, customer service, customer support or sales