Customer Success Associate 140 görüntülenme

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English Ninjas is an online one-to-one English speaking practice platform for English learners. We provide 24/7 live sessions with native speaking tutors. Since our launch in 2016, more than 240,000 users joined English Ninjas to speak English fluently. We are looking for teammates who will share our fast-growing start-up culture.

  • Address Maltepe
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We are seeking a Customer Success Associate to join our team and help us achieve our ambitious goals for our business.

As a Customer Success Associate, you will be a critical part of English Ninjas team, responsible for supporting day-to-day activities of English Ninjas users by participating in live chat conversations. The Associate position represents a growth opportunity within English Ninjas organization, with exposure to both sales and marketing activities.

Job Types: Part-Time / Intern

Work Hours: Flexible


  • İstanbul (Required)
  • You can work from home or our office in Maltepe, Istanbul.

Job Requirements

  1. An Ideal Candidate will have an interest in online education, language learning. You must also be comfortable working in a fast-paced, dynamic environment on a range of different tasks associated with making our customers successful.

    If you;

    • have outstanding written communication skills in English and Turkish
    • have empathy
    • can find proactive solutions
    • are a good listener and a persuasive person
    • are a great team member and good at fitting in
    • are self-disciplined and a passionate professional
    • are effective and accountable to use your time

    Bonus Points:

    • Experience in customer success, customer service, customer support or sales

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